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Customer Support Listings
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56 | Displaying: 1 - 10 | Pages: 1 2 3 4 5 6 >> |
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I became involved in the mhd project when looking for a good helpdesk system to aid our small support organisation at work. Having looked at some Windows based systems and found some that were good enough I found that they were way to expensive. (We're talking 10's of thousands of $s here). A few were better priced but still - they cost a lot. The natural next step was to build something myself, or looking for a project I could adopt. PHP Helpdesk a helpdesk written in PHP fitted the bill nicely enough. A few weeks later I've added some usefull stuff and new tricks to PHP Helpdesk. Eventually I added many quite a few new features and starting thinking of re-writing the whole thing. When this happens mhd (Martins Helpdesk) will surely have a life of its own.
Price: Free(GPL) - Version: 0.5.5 - Platform(s): OS Independent - Updated: 26/01/2008
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Support ticket system including knowledge base, users, departments etc
Price: GPL Freeware - Version: 1.0 - Updated: 26/01/2008
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The Magia Business Suite ("MBS") provides all the Internet's Money making and saving tools in one, seamlessly integrated
environment. Our Business Management Operating System puts you at the helm of your business, all from the convenience of your computer. You run your business and let us handle all of your technical needs.
Updated: 26/01/2008
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The LiveSys is a customer support system that allows users to communicate with their online customers or clients in real time and also handles multiple chat requests, autosave chat transcripts and captures visitor information. It also helps you in managing your company by providing remote administration facility, easy to load your own logo and colour preferences, detailed operated timesheets, conversation logging etc., You can increase your sales with this system by monitoring visitor traffic and their referal URLs and much more. An online demo is also available in the website. Advanced features are available in the Enterprise package. A trial version will be sent to your email on signup.
Price: US$14.99/US$89.99 - Version: 1.0 - Platform(s): Windows, Unix, Linux - Updated: 26/01/2008
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The LiveResponse is an online customer support system which is suitable for small organizations who wants to develop themselves by satisfying their customers in realtime. It provides you with unique features like easy to use client interface for your visitors to communicate with your staffs online; staff monitor window that monitors all active sessions under your department and track the performance of your staff members; customer chat interface and many more features. The system also allows the online visitor to leave a message when a staff member is offline. Additionally, the dashboard feature provides you brief statistics of sessions per day or department or staff member by which you can view the performance of them. An online demo is available in the website.
Price: US$149.95/US$299.95 - Platform(s): UNIX,Linux,BSD,Solaris,Windows - Updated: 26/01/2008
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The LiveHelp App is a simple PHP script available online to support your online customers thereby increasing their satisfaction and also increase your sales volume. With this system, you need not worry about the page reloads. It will notify you on any incoming mail regarding support requests. An online demo is available in the web site.
Price: Free - Version: 2.5 - Updated: 26/01/2008
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The Live Help Messenger Windows application allows your Live Help operators to provide efficient and immediate customer service to your web site visitors. The Live Help Messenger application allows you to easily chat and interact with site visitors from within a Windows application rather than your web browser.
The Live Help Messenger Windows application is very simple to download and install on your Windows PC. The Live Help Messenger Windows application sits in your system tray allowing easy access to Live Help at all times. You can easily support users while performing routine tasks, without losing potential sales and revenue.
The Live Help Messenger Windows application is a Microsoft .NET connected application that is built on the Microsoft .NET Framework 2.0.
Price: US$54.95 - Version: 2.0 - Platform(s): Windows 95/98/Me/2000/XP - Updated: 26/01/2008
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Live Desk Pro is professional customer support helpdesk. It will gives you a live web-based help support service -make you look professional, automate your business and saves many customer support hours, also you can stores files for download by customer. Included in the script: Troubleshooter, Files list and Knowledgebase. Admin can create unlimited staff user and unlimited department. Admin and staff can open, reopen or close support ticket. The script requires PHP and MySQL.
Price: US$24 - Version: 3.0 - Platform(s): All - Updated: 26/01/2008
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Support Center's features are thought up to streamline your support system. They enhance the communication within your organization members, as well as with your customers. Creating a strong connection, a reliable reputation and trust through an effective Help Desk necessarily leads to a better working environment, better products, a more efficient handling and shipping and, of course, an increasing customer satisfaction. Any organization with an efficient support system witnesses its positive impact in all its areas in the short-term.
It becomes easier for your techs to answer inquires, solve problems and deliver effective solutions, while keeping track of it all. Users can keep track of their interaction, too, for their user-side panel is simple, intuitive and accessible 24hs / 7 days a week. Also, they can stay informed through email notifications. All this, due to the complete web-based environment of the application.
Price: US $99.95 - Version: 2.1 - Platform(s): Unix/Linux - Updated: 26/01/2008
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The IRM is an online customer support system especially created for Information Technology departments and helpdesks. The system keeps records of each computer regarding its hardware and software. Apart from the basic features of the customer support system, it also stores a complete history of all the work requests that have received in the past. The system is written using PHP and MySQL database for easy configuration.
Price: Free(GPL) - Version: 1.4.2 - Platform(s): OS Independent - Updated: 26/01/2008
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Customer Support Listings
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Total:
56 | Displaying: 1 - 10 | Pages: 1 2 3 4 5 6 >> |
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