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| Home : PHP : Scripts and Programs : Customer Support |
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Customer Support Listings
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Total:
56 | Displaying: 11 - 20 | Pages: << 1 2 3 4 5 6 >> |
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innovateHelpDesk is a script with powerful and that supports service providers. Once using innovateHelpDesk you will be able to reduce costs for customer support services and increase customer satisfaction. It contains more advanced and latest features and screenshots that can be easily customizable without knowing any programming knowledge. Some of the features are-to calculate average response time for each department, personalized auto-responders, ticket status auto-checking, detailed users manual and quick start guide for installing,upgrading, setting and using manuals, secured logins, support ticket creation from submitted emails, unlimited auto-responders, advanced ticket options, support ticket tracking, advanced statistics, printable version of support tickets, email integration and notification and much more
Price: US $129.00 - Version: 2.5 - Platform(s): Windows 98/Me/NT/2000/XP, Unix/Linux, Mac - Updated: 26/01/2008
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Information call center is a web based system useful for call centers to handle customer's calls, log calls, assign importance calls, archieve calls etc., By using this program you will be able to solve 80% of your problem in half time. It also features centralized repository for support calls. The software uses standardized databases such as Microsoft Access, SQL, Oracle and MySQL.
Price: Free - Version: 2.0 - Platform(s): windows NT4, windows 2000,windows2003 - Updated: 26/01/2008
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TicketForge manages communications through either a web interface or an unlimited number of email addresses. Support needs can be taken care of entirely over email, while still being logged in TicketForge's database. TicketForge tracks communications, response times and general statistics. TicketForge's many options allow the assignment of tickets by a number of methods to specific team members.
Price: shareware - Version: 2.0 - Platform(s): Windows, Unix, Linux - Updated: 26/01/2008
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Hot Open Tickets is an online customer support or trouble-ticket system written in PHP, XHTML and MySQL. With this system the user is allowed to view existing issue, create new issue, change password etc., by following simple steps in the user guide available in the website. It is easy and quickly administer the configuration and also you are allowed to change themes.
Price: Free(GPL) - Version: 2b - Updated: 26/01/2008
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This web based chat system allows you to communicate online with the visitors of your site at real time and thus helps you to increase your business volume. The key features of this system are, it has HelpOnClick Icons and custom Icons, easily get your visitors details and statistical reports, you can leave offline messages etc., An useful tool for any level of companies.
Price: US $ 6.00( Per Month ) - Updated: 26/01/2008
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HelpmeICT is a Helpdesk Issue Management system which will be useful for Educational institutions. The system has advanced features like Multiple functional domains, submission of an Issue, trakcing of submitted issues. In this system it is easy to configure all internal values like priorities, level of issues, status of issues, problem categorisation and much more. An additional feature of email notification is also available.
Price: Free(GPL) - Version: 0.85 - Updated: 26/01/2008
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Helpdesk Suite is an online helpdesk system useful for business organizations to provide effective, outstanding and timely support to their customers. The features of the system includes ticket management which enables to track, route and manage customer requests; knowledge management allows the customers to get information stored in a knowledgebase; email management provides quick and quality responses to customer's requests; workflow management makes the business process simpler; Report management can be used to find, track and measure data; lead tracking management and contact management also available
Price: Shareware/US$49.99 - Platform(s): Windows NT/98/ME/2000/XP ,Solaris,Linux - Updated: 26/01/2008
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HelpDeskPoint.com Welcomes you to one of the most advanced help desk support software packages released to the open source community. This help desk application will allow your organization the flexibility it needs to quickly respond to trouble ticket calls. Our help desk support software is written in php and using a My Sql backend. Installing the support software is simple, requiring no programming knowledge. Everything about the help desk software is customizable trough the help desk administrator interface. Please take some time and look around our site, you will find we have provided all the resources necessary to evaluate our help desk support software.
Price: Free - Updated: 26/01/2008
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The Help Center Live is a live customer support system in PHP programming with MySQL database backend. The major feature in this system is that it allows multiple users or operators or departments. Other features include real-time chat sessions, monitoring visitor traffic, initiate chat sessions with customers, operator-to-operator chat, typing notification, email transcripts etc., the system administrator allows to view operator status, view transcripts, generate HTML code for all the departments, generate invisible HTML code, multiple icons per page and muchmore. Apart from these features, the system also offers trouble ticket management and also is easy to customize.
Price: Free(GPL) - Version: 1.2.6 - Updated: 26/01/2008
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h2desk is the perfect solution for providing online support to your customers. From small businesses to larger corporations, h2desk gives you the power and control you need to simplify communication with your clients - you'll save time and money.
Price: US$179.99 - Version: 1.0 - Updated: 26/01/2008
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Customer Support Listings
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Total:
56 | Displaying: 11 - 20 | Pages: << 1 2 3 4 5 6 >> |
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