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| Home : PHP : Scripts and Programs : Customer Support |
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Customer Support Listings
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56 | Displaying: 31 - 40 | Pages: << 1 2 3 4 5 6 >> |
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The e11 HelpDesk Software provides online customer support. It can be used for huge business organizations as well as colleges and universities to give an elegant way of support to their customers or clients. The software comprises of number of modules that are divided in 3 major sections which are Public self help, Administrator and representative interface; and customers or ticket or mail originator. An online demo for each of the module is available in the website. The e11 software offers 35%saving on the listed price for academic usage. The major features of the system provides enterprise level email management, trouble ticket management, email campaigns, customer relationship management, knowledge management, configuration management, bug tracking and issue management system and much more. The system is written using PHP and MySQL database for easy configuration.
Price: US $6500.00 - Version: 4.2.0 - Platform(s): Windows NT/98/ME/2000/XP ,Solaris,Linux - Updated: 03/04/2006
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The Double Choco Latte is a customer support system which comes with many features and concepts. Some of the features include work orders for tracking history of requests, project tasks; call tickets for contacting clients and self-timing, Projects include hierarchical support; and statistics provide an overall status of all projects. Other features include time cards, client based account tracking, tracks bugs based on severity, priority and status; email notification can be sent for open, close or change status, able to watch specific work order etc., An online demo is available in the website.
Price: Free(GPL) - Version: 0.9.4.2 - Platform(s): windows, unix, linux, BSD - Updated: 03/04/2006
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DocBuilder allows non-technical users to easily create and manage online documents. Whether it's software training manuals, how-to guides, company documents, employee handbooks, website manuals, tech specs or something else, DocBuilder makes posting your information online easier than it's ever been.
Price: $99.00 - Version: 1.1 - Platform(s): Unix, Windows, BSD, Linux, Mac - Updated: 03/04/2006
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DeskPRO is written in PHP with MySQL backend database for customer support system. The major features of DeskPRO include unlimited custom fields which can store more data in each ticket for each user. It allows full transactions of user interface like error messages, emails sent to customers, priorities etc., The number of users, tickets, technicians and messages are also unlimited. You can also get more information on the knowledge base feature.
Price: Shareware/US$795.00 - Version: 2.0.0 - Platform(s): Windows,Linux, Solaris, Unix - Updated: 03/04/2006
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DeskLance is a HelpDesk for Internet companies that require communicating with their customers. Includes Admin Area, Staff Area, Member Area. With a fast,easy template and Live chat system, it is the superior one. Add/Edit/Delete/Email Admins,Staff,Members. Create/Edit/Delete/Close/ Open Tickets. Send/View/Delete/Reply Private Messages. Add/Edit/Delete F.A.Q. in Integreted Knowledge Base. Fetch Mail through any Mail server and convert to tickets. Ability to search tickets. ADD/EDit/Delete staff notes viewable by staff/admins. IP Lookup feature to check the server status of specific ports. Mail Piping, Unlimited Saved Responses, TroubleShooters. New mail piping supports multiple mail programs and is far more flexible. New version contains mySQL Toolbox with mySQL backup. And Much Much More. Easy Web-Based Installation.
Price: Free Trial for 3 months - Version: 2.0 - Platform(s): Win 98, Win NT, *nix, BSD - Updated: 03/04/2006
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Organize your customer requests. Create tickets via login or via email. Unlimited end-users and unlimited customer service reps. Color coded status codes. Customizable autoresponses. Mutliple themes. Customer can choose their own theme or admin can lock in one theme. Task manager. Priority tickets. Automatic escalation feature. Works on any server and any platform. Additional modules available including PDA \"On the Go\" module and Live Help module.
Price: US $99.00/$299.00/$499.00 - Version: 3.0.1 - Platform(s): All OS - Updated: 03/04/2006
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Organize your customer requests. Create tickets via login or via email. Unlimited end-users and unlimited customer service reps. Color coded status codes. Customizable autoresponses. Mutliple themes. Customer can choose their own theme or admin can lock in one theme. Task manager. Priority tickets. Automatic escalation feature. Works on any server and any platform. Additional modules available including PDA "On the Go" module and Live Help module.
Price: US $99.00/$299.00/$499.00 - Version: 3.0.1 - Platform(s): All OS - Updated: 03/04/2006
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The Crafty Syntax is a PHP script that provides online customer support through live chat with customers vising the company's websites. The features of this system includes notifies the customer while typing message, allows to monitor the web pages that are being visited, allows to chat with multiple clients in the same page, canned responses and images, PUSH HTML pages to clients. The system also allows the customers to leave a message if the staff is offline.
Price: Free(GPL) - Version: 2.7 - Platform(s): Windows, Unix - Updated: 03/04/2006
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Comdev Customer Helpdesk is the most advanced helpdesk ticketing system that allows you to establish an online support centre for customers on your website. Your customers can create support tickets if they cannot find the answer online or from FAQ support. They will appreciate the service thus increasing loyalty to your company and products. This is the best way to employ 24/7 support to your customers and fast resolution without breaking the bank. Tickets are easy to lookup with priority levels set by the customers. Key features: automatic reply to support tickets, e-mail notification, ticket replied acknowledgement, customers view, add comments and upload attachments to ticket on the website, all-in-one view of support tickets listing with status, sortable list
Price: US$59.00 - Version: 2.0 - Platform(s): Linux, Win 2000, Win NT, Win XP - Updated: 03/04/2006
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Contact Us is a PHP program. Webmasters can use this program to facilitate their website with contact form to allow website visitors to post their email message. The main advantage of this program is that no email ID is revealed to spammers..
Price: Free - Updated: 03/04/2006
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Customer Support Listings
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Total:
56 | Displaying: 31 - 40 | Pages: << 1 2 3 4 5 6 >> |
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